What we're learning from putting agents to work.

Points of view and articles from the Camaan product team and Relevance Lab's delivery engineers.

What it takes to put an agent on the phone

A voice agent is not a chatbot with a speaker. The hard parts are knowing when someone has finished talking, and deciding who is allowed to make a call at all.

14 November 2026 · 4 min read Blog

Tell us about the work you'd like an agent to do.

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What we're learning from putting agents to work.

What it takes to put an agent on the phone

Your model bill is a routing problem

Prompt injection is a permissions problem

Proof, not logs: what an auditor needs to see when an AI agent acts

"The agent says it works" is not evidence

One engine, knowledge on top: how we package agents for the enterprise

A zero is not a result

The forward-deployed trap: why most agents built for you get abandoned

Finding the revenue that leaks between order and cash

Teaching agents your business: building an ontology by talking it through

Kaman is now Camaan

Agents you can let act: a governance model for autonomous AI

Tell us about the work you'd like an agent to do.