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Camaan Voice
Agents on the phone lines you already have.
Agents that answer and place calls on your existing phone system, in many languages, under the same rules and audit as every other channel.
Contact centres and service teams.
Connects toYour existing phone system and lines.
The problem
Phone is where the hardest customer conversations still happen.
Voice is usually a separate system with its own bot, its own rules and no link to the rest of your AI. Camaan Voice puts the same governed agents on your phone lines.
How it works
From first step to proof.
The same governed agents, now on the phone.
Connect a line
Register an agent on your existing phone system.
Choose the agent
The same agents, tools and knowledge as your other channels.
Talk
Answer or place calls, with speech in many languages.
Hand to a person
Escalate under your rules, with the transcript.
Capabilities
What Camaan Voice does.
Built on the Camaan platform, so it shares your data, rules and audit ledger.
Inbound and outbound
Answer calls, or have agents place them.
Your phone system
Registers on the lines you already run.
Many languages
Speech recognition and voices across languages.
Shared lines
Administrators share a line with the right teams.
Same rules
Per-action autonomy applies on calls too.
Audited
Calls and actions recorded in the ledger.
Built on Camaan
Same governance as everything else.
Per-action rules, approvals and the signed audit ledger apply to Camaan Voice exactly as they do to every agent and workflow.
